Frequently Asked Questions (FAQ)
On payment and process of shopping via online
Q: What kind of payment options do My Precious offer?
A: My Precious offers a variety of payment options as below:
BANK-IN Offline bank-in (cash or cheque)
After bank-in, please email us the following details:
1. Order reference no.
2. Your name and contact no.
3. Payment amount and indicate if cash or cheque.
4. Date and time of bank in
5. Cheque number if payment by cheque
Q: How do I know My Precious latest news and promotions?
A: Just log in frequently and we published monthly or quarterly news about our latest updates about our New Arrivals, Best Seller Products and Special Deal.
Q: Can I return an item after it is delivered to me?
A: Yes, you can. However, there are terms and conditions for this.
Q: I can't find a particular product/item I want from My Precious online store, what can I do?
A: Kindly contact us at for further enquiries. We will try our best to assist you.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Frequently Asked Questions (FAQ)
On product items and shipping
Q: Why are the colors varies from what i see in the computer?
A: The color of the products may vary slightly from actual product due to monitor display settings.
Q: What currency are your prices in?
A: All prices are quoted in Malaysian Ringgit.
Q: How much does is the shipping cost?
A: Normally, if your order is 1 - 3 piece of garment (below 1kg), it will be RM9. The subsequent kg will be additional RM2.
Q: What is Free Size?
A: Free Size, in other words, means One-Size-Fits-All. This is possible as most clothing use fabric that stretch. Stretchable fabric usually come with two measurements - before and after the garment is fully stretched.
Q: How do I care for my items?
A: In order to increase the longevity and maintain the appearance of your garments, all clothing items should be hand washed. Please avoid using bleach as bleach is very harsh on fabric and will cause fibers to breakdown. It is best to hang clothing to air dry.
Q: How do I track my shipment?
A: After you have made your payment, a shipping track Number will be email to you for tracking purposes. Then, wait for 1 or 2 days for delivery. You may also tracked your item at www.pos.com.my.
Q: How long does it take for my order to arrive?
A: If you choose to ship using Pos Laju, it takes approximately 1 to 2 business days to reach your address.
Q: Do you accept returns?
A: Yes, we do but with conditions.
Q: Do you sell larger sizes?
A: Yes. We do offer larger sizes.
Q: If an item is out of stock, do you restock them?
A: Depending on demand and availability. If you are interested in an item that is out of stock, please email with the codes of the item.
Q: Do you sell wholesale?
A: Yes we do. Kindly email us for more information.
On payment and process of shopping via online
Q: What kind of payment options do My Precious offer?
A: My Precious offers a variety of payment options as below:
BANK-IN Offline bank-in (cash or cheque)
After bank-in, please email us the following details:
1. Order reference no.
2. Your name and contact no.
3. Payment amount and indicate if cash or cheque.
4. Date and time of bank in
5. Cheque number if payment by cheque
Q: How do I know My Precious latest news and promotions?
A: Just log in frequently and we published monthly or quarterly news about our latest updates about our New Arrivals, Best Seller Products and Special Deal.
Q: Can I return an item after it is delivered to me?
A: Yes, you can. However, there are terms and conditions for this.
Q: I can't find a particular product/item I want from My Precious online store, what can I do?
A: Kindly contact us at for further enquiries. We will try our best to assist you.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Frequently Asked Questions (FAQ)
On product items and shipping
Q: Why are the colors varies from what i see in the computer?
A: The color of the products may vary slightly from actual product due to monitor display settings.
Q: What currency are your prices in?
A: All prices are quoted in Malaysian Ringgit.
Q: How much does is the shipping cost?
A: Normally, if your order is 1 - 3 piece of garment (below 1kg), it will be RM9. The subsequent kg will be additional RM2.
Q: What is Free Size?
A: Free Size, in other words, means One-Size-Fits-All. This is possible as most clothing use fabric that stretch. Stretchable fabric usually come with two measurements - before and after the garment is fully stretched.
Q: How do I care for my items?
A: In order to increase the longevity and maintain the appearance of your garments, all clothing items should be hand washed. Please avoid using bleach as bleach is very harsh on fabric and will cause fibers to breakdown. It is best to hang clothing to air dry.
Q: How do I track my shipment?
A: After you have made your payment, a shipping track Number will be email to you for tracking purposes. Then, wait for 1 or 2 days for delivery. You may also tracked your item at www.pos.com.my.
Q: How long does it take for my order to arrive?
A: If you choose to ship using Pos Laju, it takes approximately 1 to 2 business days to reach your address.
Q: Do you accept returns?
A: Yes, we do but with conditions.
Q: Do you sell larger sizes?
A: Yes. We do offer larger sizes.
Q: If an item is out of stock, do you restock them?
A: Depending on demand and availability. If you are interested in an item that is out of stock, please email with the codes of the item.
Q: Do you sell wholesale?
A: Yes we do. Kindly email us for more information.
